Job Description

Work Location Type:  Hybrid

Req Number 322875

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit

  Compensation

The anticipated base pay compensation range for this position is $55,900.00 to $93,200.00.

This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Infrastructure Administrator I is responsible for SAP security access, Share Drive, Okta and Active Directory. This position is a tier 1 position with room to grow within the SAP or Identity access space.

You Will

• Protect the integrity and confidentiality of Grainger information assets while enabling business functionality across systems and environments by supporting applicable security and identity management solutions.
• Support the safeguarding of information assets in SAP by understanding and applying relevant procedures and policies, and by promoting policy awareness among resource owners and users.
• Provide intermediate-level access troubleshooting and production support across enterprise systems, with a focus on role provisioning and modifications.
• Grant and manage access for GCAN and GMEX DC employees, and support access to various shared drives through identity management processes.
• Resolve and troubleshoot incidents and tasks submitted by team members in accordance with established service level agreements (SLAs), ensuring timely and accurate communication with relevant stakeholders.
• Document all customer interactions accurately and promptly within the incident management tracking system.
• Contribute to the development and maintenance of knowledgebase articles.
• Lead small projects and assist with medium to large projects under the guidance of Administrators and Architects.
• Perform special assignments as directed.
• Participate in a 24-hour support rotation schedule as required.

You Have

• Bachelor's Degree or equivalent experience Required
• 1+ years
• 1+ years of hands-on experience with SAP Security (Beginner proficiency)
• Proficient in Managing Active Directory (Beginner proficiency)
• Experience with Okta and Sailpoint (Beginner proficiency)

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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