Job Description

Summary:

Maintains a high quality of services offered to guests through management of the daily functional areas of the Maintenance/Engineering department. Departmental efforts should maintain established operational standards.

Leads the duties of the house person to maintain cleanliness standards of interior and exterior of the hotel.

Job Duties:

● Interviews, selects and train associates. (Maintenance and or House person)

● Motivates staff through positive reinforcement, and leading by example

● Provides schedules for staff in a timely manner

● Oversees the duties of the house person to make sure cleanliness and maintenance standards are adhered too

● Provides input during the preparation of the annual budget

● Attends required meetings and training

● Conducts departmental and other required meetings for which s/he is responsible

● Ensures that established back-up/emergency procedures (reports, equipment, etc.) are in place

● Ensures that all departmental policies and procedures are adhered to

● Implements Baywood & Brand promotional programs and procedures

● Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.

● Monitors cleanliness and neatness of departments for which s/he is responsible.

● Monitors inventory of supplies, placing orders in a timely manner.

● Communicates with other departments, therefore promoting a seamless operation.

● Ensures that all equipment is maintained properly. Routinely inspects equipment

● Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc

● Administers disciplinary action, following company guidelines

● Administers performance appraisals

● Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed

● Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required

● Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines

● Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location

● Participates in safety initiatives and is an integral part of the Safety Committee

● Completes incident reports, taking appropriate action. Notifies appropriate parties

● Performs role of Manager on Duty as needed

● Participates in the BEAR activities and other company sponsored community service & fundraising events

● Additional duties may be added at any time at the discretion of management

Requirements

Must have maintenance experience in a hotel or apartment setting. Must be familiar with PTAC units, thermostats, pool chemicals, preventative maintenance in a room or apartment, bathroom & kitchen caulking, basic plumbing & repair, basic electrical and basic painting.

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