Summary:
Maintains a high quality of services offered to guests through management of the daily functional areas of the Maintenance/Engineering department. Departmental efforts should maintain established operational standards.
Leads the duties of the house person to maintain cleanliness standards of interior and exterior of the hotel.
Job Duties:
● Interviews, selects and train associates. (Maintenance and or House person)
● Motivates staff through positive reinforcement, and leading by example
● Provides schedules for staff in a timely manner
● Oversees the duties of the house person to make sure cleanliness and maintenance standards are adhered too
● Provides input during the preparation of the annual budget
● Attends required meetings and training
● Conducts departmental and other required meetings for which s/he is responsible
● Ensures that established back-up/emergency procedures (reports, equipment, etc.) are in place
● Ensures that all departmental policies and procedures are adhered to
● Implements Baywood & Brand promotional programs and procedures
● Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.
● Monitors cleanliness and neatness of departments for which s/he is responsible.
● Monitors inventory of supplies, placing orders in a timely manner.
● Communicates with other departments, therefore promoting a seamless operation.
● Ensures that all equipment is maintained properly. Routinely inspects equipment
● Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc
● Administers disciplinary action, following company guidelines
● Administers performance appraisals
● Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed
● Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required
● Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines
● Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location
● Participates in safety initiatives and is an integral part of the Safety Committee
● Completes incident reports, taking appropriate action. Notifies appropriate parties
● Performs role of Manager on Duty as needed
● Participates in the BEAR activities and other company sponsored community service & fundraising events
● Additional duties may be added at any time at the discretion of management
Requirements
Must have maintenance experience in a hotel or apartment setting. Must be familiar with PTAC units, thermostats, pool chemicals, preventative maintenance in a room or apartment, bathroom & kitchen caulking, basic plumbing & repair, basic electrical and basic painting.
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