Freight forwarding is a $200B+ industry you might not know about, but it’s the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders—like DHL, FedEx, and UPS—act as “travel agents” for goods, managing the complex operations that keep supply chains running.
Surprisingly, this critical industry remains largely untouched by modern software, with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses.
At Raft, we’re building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service.
We’re fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam), and Dynamo Ventures (Sennder, Stord, Gatik).
As a Customer Success Manager, you’ll own and manage a portfolio of customers, helping them maximise value from the platform.
Want a glimpse into how Raft’s Customer Success team drives innovation for freight forwarders? Our Enterprise CS Manager, Adele Miftari, shares key insights in her must-read blog:
Day-to-day you will:
We specifically want someone who has:
Apply because you want to…
Requirements
Jobicy JobID: 127486...Job Description: Liquid Propane (LP) Gas Technician Overview: Our ideal teammate for this role is someone who is meticulous, safety-conscious, and highly skilled in LP gas systems. They have a strong commitment to customer service and are dedicated to ensuring...
We are now looking for part-time experienced business English teacher to help improve our students' ability of using English in a practical... ... Target group: age 24+ young professionals Length: 1h each session Teaching style: 1-1 online communication via wechat or zoom
...**Job Number** 25052236**Job Category** Spa**Location** The West Hollywood EDITION,... ...-Management**POSITION SUMMARY**Provide massage services to guests using props and/or products... ...for Inappropriate conduct for guests and therapists, leading up to and including stopping a...
Financial Systems Analyst drives the functional implementation and ongoing maintenance of system solutions. The role participates in business process redesign and documentation for new technology, performs testing, validation, and master data management, and acts as an...
...We are seeking a dedicated, effective, and compassionate Addiction Medicine Physician to join our healthcare team. The successful candidate will play a crucial role in diagnosing, treating, and supporting patients with substance use disorders and addiction-related health...