Job Description
**Telework Eligible**
Yes
**Major Duties**
- Leads a team responsible for the analysis of various complex Automated Information System (AIS) logistics business processes.
- Develop and review solution alternatives, and performs impact analysis with customers and system users for fixes, enhancements, and other changes.
- Develops application specifications and documentation to address changes or fixes as necessary for problem resolution, including level of effort estimates.
- Participates in evaluation and testing phases, including system, security, performance, 508, and user acceptance testing.
- Participates in release management, transition, and deployment activities.
- Leads the team in identifying customer requirements through facilitation sessions, joint application development sessions or through one-on-one customer meetings and interviews.
- Negotiates with customers regarding unfeasible requirements, while identifying and providing alternative approaches/solutions.
**Qualification Summary**
To qualify for a Lead IT Specialist (SYSANALYSIS) GS-2210-13 your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Analyzes automated information system (AIS) logistics business processes, develops and reviews solution alternatives, and performs impact analysis with customers and system users for fixes, enhancements and other changes. Develops application specifications and documentation to address changes or fixes as necessary for problem resolution, including level of effort estimates. Assists in the selection and integration of Commercial-Off-The-Shelf (COTS) and/or the design, testing, and implementation of Government-Off-The-Shelf (GOTS) Automated Information Systems (AIS) solutions. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Job Tags
Remote work,