🌟 We're Hiring: Help Desk Specialist! 🌟
We are seeking a dedicated and technically skilled Help Desk Specialist to provide exceptional IT support to our team. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a passion for helping others resolve technical issues efficiently.
📍 Location: Cambridge, MA
What You'll Do:
Provide support for AV equipment and meetings ( in-person & virtual )
Image and deploy new user setups (Computer & Desk setup)
Inventory and software management of IT assets including asset auditing
Help with system administration tasks in Windows , Okta , MDM systems
Help support and manage Windows and Apple environment
What We're Looking For:
Knowledge of computer network concepts and network and systems troubleshooting
Experience with supporting mobile devices (iPhones, iPads, Android) with a Mobile Device Manager (MDM)
Experience with Active Directory operations
Experience with Microsoft Office 365 applications
Experience with Microsoft Windows and Apple MacOS operating systems
Microsoft Certifications are a plus
Ready to make an impact? 🚀 Apply now and let's grow together!
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