Help Desk Job at Tap Growth ai, Cambridge, MA

L3VnbkZ5bVFWeVFhUXFSQ1FMRXF4TXA5Z3c9PQ==
  • Tap Growth ai
  • Cambridge, MA

Job Description

🌟 We're Hiring: Help Desk Specialist! 🌟

We are seeking a dedicated and technically skilled Help Desk Specialist to provide exceptional IT support to our team. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a passion for helping others resolve technical issues efficiently.

📍 Location: Cambridge, MA

What You'll Do:

  • Work with and resolve escalated helpdesk requests from managed service provider
  • Provide support for AV equipment and meetings ( in-person & virtual )

  • Image and deploy new user setups (Computer & Desk setup)

  • Inventory and software management of IT assets including asset auditing

  • Help with system administration tasks in Windows , Okta , MDM systems

  • Help support and manage Windows and Apple environment

What We're Looking For:

  • Bachelor’s degree or 2-4 years of experience in a related field
  • Knowledge of computer network concepts and network and systems troubleshooting

  • Experience with supporting mobile devices (iPhones, iPads, Android) with a Mobile Device Manager (MDM)

  • Experience with Active Directory operations

  • Experience with Microsoft Office 365 applications

  • Experience with Microsoft Windows and Apple MacOS operating systems

  • Microsoft Certifications are a plus

Ready to make an impact? 🚀 Apply now and let's grow together!

Job Tags

Permanent employment, Work at office,

Similar Jobs

Diamond Jo Worth Casino

Custodian - Housekeeper - $15/HR Swing Shift Job at Diamond Jo Worth Casino

 ...preventative care of equipment and supplies. Other duties as assigned by management Steady hours available, no lay offs Qualifications Minimum age 18 No experience required, will provide training. Must be able to stand and walk for extended periods for... 

Jplus Ltd.

Online English/ Phonics Teachers Job at Jplus Ltd.

You will be teaching ESL students mostly aged between 4 and 16, students are booked in weekly, usually at the same time, so you'll be able to form a connection with them and have a stable schedule. Classes are 1-on-1 and each class goes on for 40mins. You will receive full...

WakeMed Health & Hospitals

Surgical Technologist I, OR Job at WakeMed Health & Hospitals

Overview: The Surgical Technologist I, OR is an allied health professional who is an integral part of the team of medical practitioners...  ... Career Ladder ST I IV, depending on education and experience Competitive Benefits Package Tuition Reimbursement ... 

TC Elli's

Sales Associate Job at TC Elli's

 ...Qualifications Friendly and outgoing personality Excellent verbal skills Able to problem solve as issues arise Able to work in a high volume, quick paced atmosphere PLEASE, PLEASE, DO NOT CALL US CONCERNING YOUR RESUME. We are very busy with customers... 

Southern Glazer’s Wine and Spirits, LLC

Area Manager (Red Bull)- Honolulu Job at Southern Glazer’s Wine and Spirits, LLC

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier...