Client Success / Account Manager - Lead Gen Job at BAD Marketing, Remote

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  • BAD Marketing
  • Remote

Job Description

Are you organized, people-savvy, and excited by digital marketing? Want to grow your career fast while working with a fun, high-performance team? We're hiring a motivated Account Manager to help our clients grow using proven lead generation systems.

ABOUT BAD MARKETING:

We're a team of 170+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can't find anywhere else.

We specialize in local lead generation, e-commerce, and information marketing—serving clients ranging from auto and local shop owners to online consumer product brands, coaches, and course creators.

Our approach to success involves more than just Bold And Disruptive strategies. We invest heavily in our team through extensive training, continuous growth support, and a confident, collaborative company culture. For us, finding fulfillment in your career is just as important as excelling in it.

ABOUT THIS POSITION:

As a Lead Generation Account Manager , you'll play a critical role in client success and retention. You'll manage a high-volume book of automotive clients and ensure they experience tangible growth through our services. From onboarding to launch to long-term retention, you'll be the strategic liaison between the client and our internal teams.

This is a fast-paced, client-facing position that requires top-tier organization, communication, and problem-solving skills.

RESPONSIBILITIES:

  • Manage a portfolio of 30–50 automotive clients, overseeing their 5-day onboarding process

  • Conduct brief (15–20 min) intro calls to gather onboarding details

  • Host client-facing video launch calls to set expectations, train on lead software, and present ad creative before campaigns go live

  • Lead regular check-in calls to address revenue tracking, performance, and software concerns

  • Provide timely client communication via Telegram (within 24 hours; typically faster for urgent issues)

  • Coordinate deliverables with internal teams (editors, media buyers) to ensure quality and on-time execution

  • Help maintain a client churn rate of 5% or less by delivering results and solving problems quickly

  • Thrive in a performance-driven, high-volume environment and bring value daily to the team

QUALIFICATIONS:

  • 1–2+ years of experience in Account Management or Client Success

  • Experience in sales or lead generation is a plus

  • Outstanding communication and organizational skills

  • Working knowledge of Meta Ads and Google Ads is preferred

  • Passion for cars or knowledge of the auto service industry is a huge plus

  • Familiarity with services such as Vinyl Wrapping, Ceramic Coating, PPF, Powder Coating, Tinting, Wheel Repair, etc., is a bonus

BENEFITS:

  • W2 (U.S. residents only)

  • Hybrid schedule (1 day remote) — Open to remote candidates

  • Comprehensive health, dental, and vision insurance (U.S. residents only)

  • Paid Time Off

  • Paid U.S. Holidays

  • Professional development opportunities and career advancement

  • Fast-paced, creative, collaborative team environment

ADDITIONAL DETAILS:

  • Hours: 9AM – 6PM EST 

  • Employment Type: Full-Time

OUR CORE VALUES:

  • BE BAD

  • PLAY TO WIN

  • EXTREME OWNERSHIP

  • SOLUTIONS, NOT PROBLEMS

  • BEST IDEA WINS

  • ALWAYS BE GROWING

  • NOBODY IS BIGGER THAN THE TEAM

Ready to be BAD and lead the charge in growth? Apply now and let's build something unstoppable together.

Job Tags

Full time, Local area,

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