Job Description

Summary:
The Assistant Property Manager supports the daily operations of the property management department and assists the Property Manager with essential tasks. This role offers a competitive salary, excellent benefits, and the opportunity for career growth within the company.

Job Description:
Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? We're looking for an Assistant Property Manager who is eager to contribute to a dynamic team and earn performance-based bonuses. A key focus of this role is achieving monthly goals related to rent collection and delinquency. Strong customer service skills, multitasking, and attention to detail are essential for success.

Key Responsibilities:

• Assist the Property Manager in developing and implementing resident retention and leasing strategies.

• Step in to resolve resident issues when the Property Manager is unavailable.

• Perform all duties of a Leasing Consultant as needed.

• Collect rent, late fees, utilities, and other charges; ensure accuracy of resident ledgers.

• Respond to resident inquiries about delinquencies and organize follow-up communications.

• Attend eviction court and manage the eviction and lockout process in accordance with TAA regulations.

• Conduct daily property walks and inspect vacant units.

• Complete move-in and move-out inspections with residents.

• Work with collection agencies to ensure proper handling of past tenant balances.

• Answer incoming calls professionally and direct inquiries appropriately.

• Respond promptly to resident concerns and maintenance requests.

• Coordinate and oversee maintenance service calls.

Supervisory Responsibilities:

• Assist with supervising onsite staff in accordance with company policies and legal requirements.

• Responsibilities include training, task delegation, performance evaluations, employee recognition, and conflict resolution.

Qualifications:

• Bachelor’s degree preferred; or equivalent combination of education and relevant experience (minimum 2 years).

• Leasing 101 certification is a plus.

• Must possess a valid driver’s license and have reliable transportation.

• Proficient in basic computer tasks and Microsoft Office (Word, Excel); ability to learn new software.

• Strong verbal and written communication skills.

• Proven ability to meet deadlines and manage multiple tasks.

• Professional, solution-oriented, and resident-focused attitude.

• Excellent interpersonal skills and the ability to maintain respectful relationships with colleagues, vendors, and residents.

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